technology

Incident Management

Southwest Airlines Software Mishap: A Wake-Up Call for All Firms

Southwest Airlines has experienced a massive blow to its technical operations due to software inefficiency during this past holiday season.…

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IT Governance

How to Convey Technical Risks to Non-Tech Staff

Are you striving to explain tech situations to non-technical colleagues and failing to succeed? Tech-savvy employees are aware of the…

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Risk Management

How to Assess Risk for Fintech

With mobile transactions taking over the payment mode, cryptocurrencies being an aggressive investment market, and financial chatbots informing customers about…

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IT Governance

7 Traits CIOs Should Seek in Project Managers

What is the difference between “great” and “good enough” in project management? Great project managers empower teams and move organizational…

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IT Governance

Are You Feeding and Caring for Your CSI Register?

Continual service improvement (CSI) is a loyal beast. All it really asks is that it be given proper attention, and…

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CIO

Four Ways CIOs Can Maintain Governance in Turbulent Times

Technology budget is going to other executives. Shadow IT makes its home like a spider web in the corner. What…

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CIO

Meeting the IT Profitability Objective

Cutting costs only takes a business so far, especially as it pertains to IT. When faced with constricted budgets, Steve…

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CIO

Technology Business Management: A Model for Managing IT (4 Benefits)

In these innovative times, there is a constant push for people to be more creative and do more with less.…

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CIO

Cloud Computing and the On-Demand Economy Are Remaking IT Careers

Gone are the days of a simple nine-to-five job with your one boss. Nowadays it is more common to see…

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CIO

The New IT: Driving Business Innovation with Tech

The push for the connection between technology and business value is growing more and more important. In an article for…

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