Corporations typically give lower priority to company reputation compared to other operational concerns. Unfortunately, it takes time to establish a…
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In recent times, process has become the villain. Agile or not, teams rally around a goal of keeping process to…
Read More »IT must not become marginalized as a result of the hot new technologies available. Rather, IT should give itself a…
Read More »The most successful businesses are relentlessly improving their customer experience, externally and internally. As a result, CIOs are coming to…
Read More »IT plays a very pertinent role when it comes to the overall customer experience. When the customer is happy, the…
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