Listen to this article – 2:59 minutes Service level management (SLM) is a technique to ensure that services are provided…
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More than ever, workers prefer to work for companies they perceive as trustworthy and ethical. The temptation to overlook ethical…
Read More »Listen to this article – 3:01 minutes Gartner recently projected that compliance training budgets will dip by 50 percent by…
Read More »Does the word ‘digital disruption’ sound familiar? The reason is that you are living through one of the most turbulent…
Read More »Recently, European Commission (EC) published a proposal for a directive on sustainability reporting. The proposal is aimed at overhauling the…
Read More »Work in progress (WIP) is kind of like the “promise of value.” Eventually, that work will amount to something—but not…
Read More »It’s no secret that most companies don’t have IT support that’s at the same level as their customer support. But…
Read More »Governance is one of the most coveted terms in the IT industry. That is why many family-owned companies are practicing…
Read More »With the advent of technology development, the fast-changing service management helps IT service management (ITSM) firms run swiftly. All technology…
Read More »One of the services that ITSM provides the customers is security. With the boom of cybercriminals, there is no dearth…
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