Listen to this article – 2:59 minutes Service level management (SLM) is a technique to ensure that services are provided…
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More than ever, workers prefer to work for companies they perceive as trustworthy and ethical. The temptation to overlook ethical…
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Listen to this article – 3:01 minutes Gartner recently projected that compliance training budgets will dip by 50 percent by…
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Does the word ‘digital disruption’ sound familiar? The reason is that you are living through one of the most turbulent…
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Recently, European Commission (EC) published a proposal for a directive on sustainability reporting. The proposal is aimed at overhauling the…
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Work in progress (WIP) is kind of like the “promise of value.” Eventually, that work will amount to something—but not…
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It’s no secret that most companies don’t have IT support that’s at the same level as their customer support. But…
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Governance is one of the most coveted terms in the IT industry. That is why many family-owned companies are practicing…
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With the advent of technology development, the fast-changing service management helps IT service management (ITSM) firms run swiftly. All technology…
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One of the services that ITSM provides the customers is security. With the boom of cybercriminals, there is no dearth…
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