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Compliance Decision-Making Needs Better Controls Than Training

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Gartner recently projected that compliance training budgets will dip by 50 percent by 2025 for companies worldwide. If this becomes a reality, compliance officers must ramp up their controls to achieve their common goals. Most companies are moving forward with embedded controls rather than providing training to employees. These controls help management better understand employees’ compliance with decision-making and impending risks. This further enables staff members to make better decisions regarding compliance. In this article at Corporate Compliance Insights, Chris Audet shares how embedded controls strengthen compliance decision-making.

Compliance Decision-Making Is Beyond Training

Why Is Training Not Good Enough?

Though training equips employees with compliance knowledge, they often fail to apply it appropriately. Additionally, it becomes more problematic to implement when there is a process change and employees are working from home. Per a Gartner survey, one out of five employees forgot to meet at least one compliance requirement. Inadequate reference points, inability to detect the need for implementation, and forgetfulness resulted in failed compliance decision-making.

Let’s face it: nobody reads long, complicated user guides. Additionally, people tend to return to their old working format if a new process fails. When you do not put the training modules to practical use, you tend to forget them eventually. On the other hand, training frequency might increase situational awareness but will increase resource fatigue.

Embedded Compliance Decision-Making

Audet explains, “Embedded controls are built-in, process-based mechanisms that shepherd employees to compliance within their workflows and may be detective, preventive or corrective.” So, you do not have to make employees sit for hours of compliance training. The controls will course-correct them at the exact moment they must implement it. This improves implementation rate and compliance decision-making in critical functions like engineering, R&D, supply chain, and corporate strategy-making.

Risk and the Safety Burden

You cannot always play it safe. So, compliance officers must strike the right balance between risk and safety in terms of compliance. This helps compliance decision-making by employees by helping them to:

The Dual Approach

Embedded controls take the burden off the employees to remember every detail of compliance decision-making. However, do not dismiss training altogether. The combination of both can best regulate compliance implementation.

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